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Harry BINGHAM
Harry Bingham is the author of five novels with HarperCollins, most recently The Lieutenant's Lover (2006). His most recent book is This Little Britain (4th Estate). He is also managing director of editorial consultancy, the Writers' Workshop.
A code among consultants
15.08.07
Clare Alexander recently launched a strenuous attack on the unregulated world of literary consultancies. In her view, 'many vulnerable people are being fleeced'. The practice of asking for finder's fees from agents is described as a 'questionable practice' which threatens to 'taint' the entire industry. She concludes by recommending a code of conduct set out by the top agencies to regulate fees and conduct.
As MD of one of the countries 2-3 largest consultancies, I've got mixed feelings about all this. First off, I'm pleased that someone as prominent as Clare Alexander should be calling for a code of conduct. In fact, I can claim to have beaten her to the punch: I first spoke with her Association of Authors' Agents (AAA) colleague about this some weeks ago.
But Clare's piece went a lot further than that. For starters, she thought that a code of conduct should set guidance as to fees. Interesting idea – except that price collusion is illegal.
Secondly, her main concern seems to be to do with the prices charged to writers that she sees as both 'desperate' and 'vulnerable'. Who are these writers she refers too? My clientele is neither desperate nor vulnerable. I'd say that they were better educated than average; grimly aware of the difficulty of finding an agent, but determined to to their damnedest anyway. Just because someone comes to us wanting a service doesn't make them take leave of their senses. On the contrary, most clients want us to demonstrate our credentials. Since our editors are a fairly stellar bunch (with prizes or shortlists including the Orange, Whitbread Best Book, Orange New Writer, Guardian Fiction, Guardian Children's Fiction, Crime Writers Association Best First Novel and many, many more), we don't find that hard to do.
Finally, Clare's piece attacks those editorial agencies who ask agents to pay 'finder's fees' if books placed with those agents go on to get a book deal. I simply don't understand the logic here. We do ask for such fees, and I'm not about to stop doing so. In fact, many of the country's best-known agents have either agreed such arrangements with us, or are in discussion about doing so. We always inform our clients whenever we expect to collect a finder's fee. No client has ever raised an issue, and why would they? They don't pay it. Indeed, I hope that finder's fees become an established part of industry practice. The best consultancies – the ones most adept at helping their clients make the grade – will thrive. The rest will be left behind.
Yet for all that, I think a code of conduct is much needed. Editorial consultancies should never prey on hope: clients should be aware from the outset, that the odds of achieving publication are low. Secondly, there are some consultants, whose experience seems to me to fall vastly short of the minimum standards required. There should be some rules setting out what counts, and what doesn't. That single rule alone would rule out most of the worst abuses. There are other issues too that a code could and should get to grips with.
All this would help punters be confident that they were buying quality, but that's not the only benefit that would arise. At present, there is only one literary agency whose website even informs writers of the existence of editorial consultancies. Some literary agents make recommendations on a selective or case-by-case basis. Many never have anything to do with editorial consultancies at all. These attitudes are hopelessly outdated. Good writers need editors. That's true of experienced writers. Why in hooting heck should it not also be true of first-timers? And why should those first-time writers not be perfectly capable of assessing for themselves whether it makes sense to spend some money on an editorial service? Why continue to treat them as 'desperate' and 'vulnerable'; infants who can't make responsible choices for themselves?
A code of conduct for editorial consultants would help us all. I think the AAA could even determine guidelines itself, in conjunction with the leading consultancies. We'd be pleased and proud to help. Once done, punters could buy with confidence – and literary agents could start letting writers know of the resources that have sprung up to help them. That would be good for writers; good for literary agents; and best of all, it would be good for the practice of literature itself.
Comments on this article
By Helen Corner
As a founding company of literary consultancies (LCs), Cornerstones & Kids'Corner, I'm particularly interested in this debate. I would like to stress that we do not charge an agent an introduction fee, for our own well thought through reasons, and we do not charge authors in the £1000s! We also have a filter system so we don't take on any author, and we have free author aftercare as we don’t like to leave an author in the lurch once they’ve used our services. Most important, we thrive mainly on word-of-mouth referrals from agents and publishers and repeat author business. We’ve already looked into the viability of creating some sort of common code of practice or association umbrella for LCs but there are so few of us who have a proven reputation and success rate that until there are more of us, like literary agents which warrants the AAA, I would prefer for it to remain on a tight word-of-mouth referral, self-regulating system. Also, I know that the other LC similar to Cornerstones in size and length of time and reputation has a different outlook to mine. Not better or worse, just different. We believe in having a filter system, and where we don't charge agents when we pass through authors. But who am I to say that other LCs must conform to my working practice? It just happens to work for Cornerstones, hence our good word of mouth reputation among the trade and authors. Fundamentally, it's all about protecting the author's rights and being transparent with our working practice. We’ve already had this debate and we concluded that LCs should post their working practices on their websites. We, at Cornerstones, also lay out our working practices in our introductory letter when authors first approach us so authors know exactly what they are getting from our service. And we’re listed by the SOA who okayed my working practice when I first set up ten years ago. As for agents, I’m sure they can make their own decision as to which LCs they wish to work with and refer authors to. We happen to work with most leading literary agencies and have a good reciprocal referral system. In fact, we’re currently in a submission frenzy having just launched the winners of our Wowfactor Competition! However, as an organic company and market leader of LCs I’m always open to discussion on how to preserve what I’ve spent so long building up. I would therefore welcome any feedback, particularly, from the AAA, an Association I know we could learn from and need to work with.16 Aug 07 12:13
By Rebecca Swift, Director TLC
As Director of The Literary Consultancy I wish to make the point, unfortunately in haste, that when Hannah Griffiths and I founded TLC in 1996, we were approached within months by an agent from a highly reputable agency who offered us what was described as a 'standard linking contract'. In other words, it was the agency, not the consultancy, that sought to gain profit by wanting priority through a linking agreement. It seemed to make sense, as long as we did not recommend the agency when we did not believe that it would serve our clients well. We were surprised and pleased. We signed. Other agencies soon followed. I want to make it clear that when we conceived of TLC, we did not take into account agent link fees as a possible revenue source. However, when this was suggested to us, it seemed to make sense. So I am confused, as is Harry Bingham, as to what is wrong with a linking arrangement? As I understand it, agencies have long been allowed to form agreements with what are known as scouts? If a link fee is for the first book only, surely an agent should still benefit sufficiently for an introduction to a first class author who will usually write many more books? The author is as it were, theirs for life – and if an agent has had none of the stress of sourcing and sifting slush piles to find them – isn’t it, in this writing-frenzied world, well worth it? Clare suggests that consultancies are being paid 'twice over' - but if they are to be at all affordable to clients, the consultancy fees have to be kept at such a level which means that profit margins are negligible. Whilst I never banked on it (as it were), I have come to think that if agent link fees can help good consultancies survive and grow, then shouldn't the situation be as Carmen Callil prophesied when we started, that a good consultancy should be 'of help to writer, agent and publisher.' This said, I agree that there are many people charging too much for work which will inevitably mislead some people in to thinking they are on to a fast track to getting published. Those of us who understand the publishing industry know that it is only in the region of 0.01% of people writing who will ever get published commercially. I often say this to clients. TLC is about giving information and detail – and also helping writers manage their feelings around their work being not ‘good’ enough. So, whilst I agree with Helen that it is difficult to know who would regulate who (I know what I think is responsible but why should I or anyone else assume authority?) I am all for an attempt at regulation in the consultancy industry if that is considered desirable by the wider literary community with which I wish to continue to work in harmony. I might add that whilst I would welcome the input of the AAA, I would only do so if the AAA took in to account the interests of honourable consultancies. This is not least because I think that the interests of consultancies are also in the long term interest of their clients, and to be a bit pompous about it, I think in the interest of our literary culture at a time when publishing is so dominated by the demands of profit led commerce. I might add that whilst I did not think we would see many publishable writers, we have in fact, helped many by now to publication who state clearly on our website that they feel they would have been overlooked had TLC not existed. All best, Rebecca Swift16 Aug 07 14:53
By peterbuckman
I've been a publisher and a full-time writer before setting up The Ampersand Agency (the most fun I've had in years), and my view is that if literary consultants feel they have made their clients' work publishable but are being deprived of some part of the benefits, they should go the whole hog and become agents themselves. I know and respect Harry, Helen, and Becky, and of course they help authors improve their work, but I don't think they should act like auction houses and take a commission both from writer and agent. Agents don't pay scouts for recommending them to foreign publishers, nor do we pay the directories and websites that advertise our services. Though it's always good to have a writer recommended by someone you know and trust, if we take someone on we add value to their work not just by offering detailed editorial advice (without payment until the book is published), but by trying to match them to the right editor and publishing house, and seeing them through all the problems of contractual negotiation, publication, publicity, subsidiary rights, royalty statements, and subsequent books. It's a heavy commitment, glady embraced, and hopefully rewarded with commissions from a contented writer, if that isn't an oxymoron. Consultancies have much to offer, and we are happy to recommend their services to those writers we think might benefit from them. We wouldn't dream of charging for the recommendation; if the consultant wants to charge the writer for recommending us, although I think it should be part of their service, good luck to them! Peter Buckman The Ampersand Agency Ltd04 Sep 07 12:00
By Helen Corner
Just to clarify, Cornerstones is not like TLC or The Writers' Workshop. We're the only consultancy that doesn't charge agents a fee. I happen to think that it doesn't work in the author's best interest. When we work on a ms with a view to submitting to an agent we carry out free editorial work; we then pass them through to our targetted agent contacts. If the author gets a publishing deal we receive a 10% on the UK advance only (no royalties etc). It works on a no-win/no-fee basis and is an agreement between us and the author. Our role is to teach a writer self-editing skills and to guide them through the revision process. It's a steep learning curve and a lot of our authors would not get noticed by an agent without this coaching. I have a lot of agents who take on our authors who are pleased that they don't then have to start from scratch. We're not the whole solution but we can be a fundamental part of launching a new writer. I've spent 10 years carefully building up Cornerstones' reputation. I just hope that agents can see that LCs operate in different ways.11 Sep 07 10:57
By Carlie Lee
Whilst I agree with Harry’s points; I think attention should also be given to the editing and critique services being offered to self-publishers. With print-on-demand companies such as Lulu and iUniverse crossing from the States, more and more amateur writers are turning to self-publishing. A significant amount of these writers are, as Harry said, well educated and determined with money to spend on their passion. It seems slightly remiss of LCs as an industry not to supply guidelines or some kind of measure of quality. In fact, until we have these standards, it seems difficult to see how literary consultancies will ever be recognised for their full value by the commercial or amateur publishing world. Carlie Lee.26 Sep 07 21:10
By Rebecca Swift, Director TLC
To reiterate my point TLC does not 'charge agents fees' - rather agents set a precedent to TLC by offering a linking percentage to us for forwarding work. I repeat, we do this only when a link to a particular agent will best serve the client. We would never work against an authors' best interests and indeed spend a good deal of time recommending outlets that are utterly non-commercial when we believe in someone but knows the commercial industry will not consider it can 'sell' the author. If TLC has a number of mutually arranged linking agreements with some extremely good agents, it has happened organically. Best, Rebecca Swift25 Oct 07 13:09
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