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Suppliers tighten Bertrams terms

Bertrams and its parent company EUK are in continuing discussions with a number of distributors and publishers over reduced credit terms, as suppliers search for ways to reduce their exposure following the cancellation of publishers’ credit cover linked to the group. It is thought that some suppliers have sought credit terms as short as 15 days.

A number of publishers spoken to by The Bookseller confirmed they had been seeking reduced payment terms with the UK’s second-largest wholesaler because of concern about parent Woolworths. One publisher told The Bookseller: "It is all about the parent company, Bertrams is caught in the middle." One small publisher said it had stopped supplying Bertrams in an effort to reduce its "exposure".

Hachette Distribution, which comprises Bookpoint and LBS, is understood to have temporarily stopped supplying Bertrams this week after reducing its credit period, and telling its trade publishers that if they continued to supply Bertrams it would be “very clearly at the publishers’ own risk”. A source close to the negotiations claimed that supply was expected to recommence later in the week, adding that it was about more than the credit insurance. But other major distributors are also understood to have tightened terms.

Hachette UK c.e.o. Tim Hely Hutchinson said: "Following the sudden removal of credit insurance cover from the Woolworths group wholesalers, we have proposed new credit arrangements that will allow us to continue trading together. The proposals we have made in these exceptional circumstances have been communicated to our client publishers and sales teams."

Hely Hutchinson explained the firm was "still discussing arrangements" and stressed that "both EUK and Bertrams are most valued customers", providing "excellent service" to retailers, particularly in the independent sector. He said: "We hope very much that we will be able to make arrangements that will support them and their customers on a basis acceptable to our client publishers and our shareholders."

EUK’s parent Woolworths declined to comment on specific relationships with individual suppliers, but a spokeswoman said the board was "comfortable with the financial and cash position of the group" and that the firm was working closely with other companies in "what is clearly a difficult environment for both the retail and wholesale sectors". She added: "While it is true that some credit insurers are tightening terms of trade, we are trading as normal with our suppliers and will continue to do so. Bertrams continues to work closely with all of its customers and suppliers to ensure a successful Christmas period for all parties."

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By David R N Livesley - Woodstock Vermont

I'm sure Gardners will be more than happy to pick up customers supply shortfall....and they do seem to have financial stability so I know which wholesaler I would encouraging my clients to buy from.....

02 Oct 08 14:06

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By david

Could not agree more.The slippery slid begins....this is how Cork went....

02 Oct 08 14:50

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By Commentator

This is actually a story about Hatchette who historically have always been the most anal about credit insurance generally . Berts are highly successful and this is nothing whatsoever like Thos Cork . If this unfortunate trade credit crunch gains momentum thoughout the publishing cartel it will certainly damage trading BUT of course EUK and Berts between them are a crucial part of each trade publishers sales volumes for Christmas .They will certainly find a way to supply them . It would be unwise to assume that recommending Gardners would do anything more than damage Christmas supplies . This is because an additional £20m or so trading without warning would cause havoc for them too . I am nothing to do with Berts ...but I despise publishers ganging up. I would certainly tell Hatchette not to worry about credit because I would cut trading with them to demand based and not stock based . Lots of daily orders for Bookpoint and LBS for new titles .

02 Oct 08 15:44

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By tj

David R N Livesley, Are you mad? Would you really only want one major wholesaler left in the UK? Disastrous for many reasons but mainly for terms negotiations. Disastrous for out of stocks at Gardners.

02 Oct 08 16:41

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By tj

David R N Livesley, Are you mad? Would you really only want one major wholesaler left in the UK? Disastrous for many reasons but mainly for terms negotiations. Disastrous for out of stocks at Gardners.

02 Oct 08 16:42

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By Commentator

No ,he is American ....probably the same thing when it comes to financial matters . .

02 Oct 08 17:32

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By Clive Keeble

This news report fails to stress the fact that credit insurance worldwide has been slashed - at the paper mill, at the printers and in the distribution supply chain. Sadly, but only to be expected, Bertrams have adopted the corporate mindset (presumably imposed upon them by Woolworths) to admit nothing and to pretend everything is OK. All those responsible for selling and integrating Bertrams into Woolworths have in effect being laid out to grass (often with fat pay-cheques) : it is up to the current trade to try and make the present Bertrams fully functional. For weeks now the supply problems at Norwich have been apparent : some of us have cajoled behind the scenes to try and ensure open discussion and a quick return to normal supply. Most forward thinking independents had serious reservations about the sale of Bertrams to Woolworths (EUK) : we thought that the monoploy commission would foresee the likely problems, but alas that was probably beyond their brief. As independents we can be grumpy, but we are also fiercely loyal to our suppliers - and that means to Bertrams amongst others. No, David Livesley, I and many other indies will not be opening accounts with Gardners ; we would have done that long ago if it was our preferred supply avenue. Bertrams are profitable ; they have served us well in the past, and we pray they will be allowed the opportunity to serve us well in the future. Indie bookshops are thriving - in many instances showing substantial current month-on-month and year-on-year growth, even sometimes with increased profit margins.

02 Oct 08 18:22

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By Ray Hollingsworth

Used to drive to Bertrams from Colchester to take up stock at midnight...this was before they moved...there used to be a live in cat at the gatehouse...times change...everyone I was in contact with at Bertrams has left...the only contact I have now is to honour returns...which I will always do....

02 Oct 08 20:21

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By Commentator

Do you ever wonder Ray if you are a little too intellectual for this site ?

02 Oct 08 21:06

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By lookather

Couldn't agree more

03 Oct 08 07:20

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By imatree

This has nothing to do with whether Bertrams are profitable or a good wholesaler but all to do with the precarious position of Woolworths whose share price has fallen from 35p to 4p in two years and there are serious fears for the future. If credit insurers are tightening their terms then you would be foolhardy as a supplier to expose yourself to increased risk, so I'm sure that Hachette are not alone in looking at their credit arrangements. Stock availability is bound to suffer. Clive - are you sure you would rather be out of stock but be supportive of your beloved Woolworths, or get the books from Gardners?

03 Oct 08 13:50

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By TJ

In my short time as bookshop owner, most other booksellers I have spoken to, like me, have an account open with both Berts and Gardners with one being their preferred supplier and the other a secondary supplier. I have not seen a marked difference in stock availability in either supplier at present but if you can’t get a title from your preferred supplier, then order from the other. Both supplier systems are geared towards that.

03 Oct 08 15:43

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By JULIAN RIVERS

TJ may be new as a bookshop owner but his advice is correct . It doesn't need stategic decisions to be made based on if you still know people at Bertrams or if they have a cat or not, just order the books based on if they can supply.. If they can't ,send the order to Gardners if Gardners can't send the order to Berts . This incidentally is why it is ESSENTIAL that we have two national wholesalers . I think it dreadful that the annual credit control round [ and it has always been the case even when I was running Berts for Kip] is reported in public in this way . The publishers all share info and the result is the sort of rubbish I am reading above ,like Berts is like Thos Cork ! If you are a Berts customer you risk nothing by continuing to order from them , publishers need to assess the position on an individual basis rather than promoting a self fullfilling supply crisis , where small and always anon publishers are talking about witholding supplies . The truth of course is that no sizeable general publisher can afford not to supply Christmas stock as Berts holds such a large proportion of their sales budgets . To them of course the risk is based on their cost price and if they treat that as they treat the cost price for supermarkets [ principally as a run on], then many titles are "valued " at pence , as no royalties are paid on losses . Therefore this is not quite the issue it may seem and in anycase Berts are trading brilliantly I think . There is no way that Woolies would let them falter . Incidentally I have no involvement with Berts these days .

03 Oct 08 17:08

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By Ray Hollingsworth

....but how many of you dudes would choose Woolies as your Mothership? Not I.

03 Oct 08 17:56

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By Commentator

As usual a well argued and rational point Ray

03 Oct 08 18:55

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By Ray Hollingsworth

Does one need to be intelligent to work this stuff out? I think not....Woolies are in crash collision mode...and there will be nothing they will be able to fall back on as a sandwich filler when required ( like right now )...it's sink or sink...life jackets from the low rises...funk..

03 Oct 08 19:17

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By David R N Livesley - Woodstock Vermont

TJ m'ol son... First point was that I never suggested that there just be one wholesale supplier....but in reality there would be if Bertrams were to go belly up on the back of EUK/Woolies issue. That as they say in business is the fact unless some white knight buys Bertrams from the group and injects a large pile of borrowed cash....which is unlikely in these days. Second point...I'm not 'some American' ...but in fact was born in Leeds and actually now have a business in Woodstock Vermont. I spent over 30 years flogging all manner of books in the UK for various publishers, and then decided to improve my life and moved into a totally different career as an innkeeper. Having just been voted one of the 12 best B & B's in the world....i think I made a good choice! The shake out in the UK supply chain is long overdue as one could argue that publishing distribution centers should be getting most of the retail supply business, but plainly they cannot make Walmart/mass market outlets pay, and don't want to supply small outlets. Thus some of their supply chain is once again vulnerable.

04 Oct 08 01:58

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By Clive Keeble

Julian River's advice is only correct if, perish the thought, an indie bookshop does not also have extensive distribution and publisher accounts : imvho, a successful indie needs only one reliable general wholesale account. On points raised by others ; of course Bertrams profitability is highly pertinent, as the Bertrams/EUK funds should be ring-fenced and not there to service Woolworth's day-to-day trading liabilities. Woolworths are likely to be around for many years : there is no better time to turn a business around than in the present challenging trading conditions. Woolworths tend to exhibit the worst arrogant commercial traits : me thinks that Steve Johnson will enjoy knocking the complacency out of the system.

04 Oct 08 08:04

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